What is mySIKAP Online Transactions?
mySIKAP is the transformation of JPJ’s main support system, SIKAP, which has been
in operation for the last 20 years, providing the core services in the Department’s online operation.
The transformation through mySIKAP is most evident when the Department’s services
are provided on a real-time basis, with an improved ICT infrastructure that is stable, dynamic, secured.
mySIKAP covers four (4) core service applications and 18 supporting applications
which are developed to increase the efficiency and the quality of the Department’s services delivery to a world
class standard for its customers.
mySIKAP provides a centralised information repository for the Department, which
allow more efficient analyses, monitoring, future planning, information sharing and management in the making of
integrated and accurate decisions. In addition, mySIKAP will not only simplifies and speeds up work processes and
service delivery, but also provides emphasis on productivity of personnel and quality of work, essentially to the
Department in providing more efficient and exemplary services.
The transformation of Jabatan Pengangkutan Jalan (JPJ) is a brand new way of
implementing work processes beyond the norms in producing human capital with first class mentality and first
– YBHG DATO’ DIRECTOR GENERAL, JABATAN PENGANGKUTAN JALAN MALAYSIA